Care that puts you at the centre.

At Sri Lakshmi Super Specialty Hospital, patient care is not a department, it is the standard every team member works to. From the moment you arrive to the day you are discharged, our process is built around your comfort, dignity, and recovery.

18+

Years of care

4

Branches

24/7

Emergency services

50+

Specialists

Arrival & Registration

Quick check-in with minimal paperwork

📋

Consultation

Meet your specialist in a private room

🩺

Diagnosis & Treatment

In-house diagnostics and care plan

🔬

Recovery & Discharge

Monitored recovery with discharge summary

🏡

Follow-Up Care

Scheduled review appointments

Admission

A simple, stress-free admission process

Registration

Complete a brief registration form at our front desk or ahead of your visit. Bring a photo ID and any previous medical records relevant to your condition.

Initial Assessment

Our triage team assesses your condition and routes you to the appropriate specialist or department. Emergency cases are attended to immediately.

Insurance Verification

If you have health insurance, our dedicated insurance desk verifies your coverage and applies for pre-authorization so treatment can proceed without delay.

Ward Allocation

Inpatients are assigned to a ward or private room based on their condition and preference. Our team will guide you to your room and explain the daily schedule.

IPD & OPD

Inpatient and Outpatient Care

Private and shared room options
24/7 nursing and monitoring
Daily specialist ward rounds
In-room dietary support
Dedicated ward coordinators
Cashless insurance processing on ward
17+ specialties available
Same-day consultations
On-site diagnostics and pharmacy
No referral required
Insurance accepted for OPD
Follow-up scheduling before you leave

Your Rights as Our Patient

Every patient at Sri Lakshmi Super Specialty Hospital is entitled to respectful, dignified, and transparent care. These are the rights we uphold without exception.

Dignity & Respect

You have the right to be treated with courtesy, dignity, and respect at all times, regardless of your background or condition.

Informed Consent

You have the right to receive clear information about your diagnosis, treatment options, and associated risks before any procedure.

Privacy & Confidentiality

Your medical records and personal information will be kept strictly confidential and shared only with your treating team.

Second Opinion

You have the right to seek a second medical opinion at any time without any impact on the care provided to you.

Transparent Billing

You are entitled to a clear, itemised bill and an explanation of all charges before and after your treatment.

Helping us help you better

A positive patient experience is a shared effort. We ask our patients to observe the following responsibilities to ensure the best outcomes for themselves and other patients in our care.

Provide accurate and complete information about your medical history, current medications, and previous treatments.
Follow the treatment plan recommended by your doctor, including prescribed medications and follow-up appointments.
Inform your treating doctor if your condition changes or if you have concerns about the recommended treatment.
Treat hospital staff, doctors, and other patients with courtesy and respect at all times.
Settle outstanding payments promptly and discuss billing queries with our accounts team directly.
Follow hospital guidelines on visitor timings, mobile phone use in clinical areas, and general conduct.
Avoid bringing food or items into restricted clinical areas unless specifically permitted.

Discharge Summary

On discharge, every patient receives a written summary including their diagnosis, medications prescribed, and follow-up instructions. Please keep this document safely. You will need it for any future consultations or insurance claims.

Everything you need beyond the ward

Dietary & Nutrition Support

Nutritionist-reviewed meal plans are available for inpatients with specific dietary needs, including diabetic, cardiac, post-surgical, and allergen-free options.

Insurance & Billing Desk

Our dedicated insurance team manages pre-authorization, claim submission, and settlement with all major insurers and government schemes, so families are not burdened with paperwork.

Ambulance Services

Emergency ambulance services are available across our four branches for patient transport, inter-branch transfer, and urgent pick-up from home or public locations.

24/7 Pharmacy

An in-house pharmacy is open round the clock at all branches, stocking prescribed medicines, consumables, and over-the-counter medications without additional waiting.

24/7 Laboratory

Diagnostic panels, blood work, and pathology reports are processed any hour of the day or night, critical for timely treatment decisions in emergency and inpatient cases.

Patient Assistance

Ward coordinators and patient assistance staff are available at every branch to help with queries, documentation, inter-department navigation, and family communication.

Ready to experience patient-first care?

Book an appointment at any of our four Bengaluru branches. Emergency care is available 24 hours a day, 7 days a week, at all locations.

Complete Health Check Up

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